Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Aug 18, 2026 - 05:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21714ms (baseline: 21714ms)
- Current error rate: 25.39% (baseline: 25.39%)
- Request count (5min): 449
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 25.4% (threshold: 15%)

Posted Aug 18, 2026 - 05:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21977ms (baseline: 21977ms)
- Current error rate: 28.66% (baseline: 28.66%)
- Request count (5min): 827
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 28.7% (threshold: 15%)

Posted Aug 18, 2026 - 05:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21196ms (baseline: 21196ms)
- Current error rate: 36.66% (baseline: 36.66%)
- Request count (5min): 712
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 36.7% (threshold: 15%)

Posted Aug 18, 2026 - 05:40 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21631ms (baseline: 21631ms)
- Current error rate: 39.70% (baseline: 39.70%)
- Request count (5min): 801
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 39.7% (threshold: 15%)

Posted Aug 18, 2026 - 05:35 UTC

This incident affected: Embedding Models (jina-clip-v2).