Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 18, 2026 - 17:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 5436ms (baseline: 5436ms)
- Current error rate: 11.94% (baseline: 11.94%)
- Request count (5min): 377
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.94% (SLO: 10.00%)

Posted Jan 18, 2026 - 16:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6319ms (baseline: 6319ms)
- Current error rate: 8.66% (baseline: 8.66%)
- Request count (5min): 277
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 8.66% (SLO: 10.00%)

Posted Jan 18, 2026 - 16:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 5696ms (baseline: 5696ms)
- Current error rate: 7.04% (baseline: 7.04%)
- Request count (5min): 341
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 7.04% (SLO: 10.00%)

Posted Jan 18, 2026 - 16:45 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6597ms (baseline: 6597ms)
- Current error rate: 7.03% (baseline: 7.03%)
- Request count (5min): 327
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 7.03% (SLO: 10.00%)

Posted Jan 18, 2026 - 16:40 UTC

This incident affected: Reader (s.jina.ai).