Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 09, 2026 - 04:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2294ms (baseline: 2294ms)
- Current error rate: 45.83% (baseline: 45.83%)
- Request count (5min): 144
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.8% (threshold: 40%)

Posted Jul 09, 2026 - 04:00 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2374ms (baseline: 2374ms)
- Current error rate: 53.27% (baseline: 53.27%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.3% (threshold: 40%)

Posted Jul 09, 2026 - 03:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).