Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 07, 2026 - 09:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 116794ms (baseline: 116794ms)
- Current error rate: 4.07% (baseline: 4.07%)
- Request count (5min): 1719
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=116794ms (SLO: 40000ms)

Posted Jul 07, 2026 - 09:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 120052ms (baseline: 120052ms)
- Current error rate: 3.61% (baseline: 3.61%)
- Request count (5min): 887
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=120052ms (SLO: 40000ms)

Posted Jul 07, 2026 - 09:20 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118192ms (baseline: 118192ms)
- Current error rate: 2.93% (baseline: 2.93%)
- Request count (5min): 1841
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=118192ms (SLO: 40000ms)

Posted Jul 07, 2026 - 09:15 UTC

This incident affected: Embedding Models (jina-embeddings-v4).