Service outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 27, 2026 - 10:20 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 37400ms (baseline: 37400ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2173
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=37400ms (threshold: 36000ms)

Posted Aug 27, 2026 - 10:15 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).