Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jun 09, 2026 - 11:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 37472ms (baseline: 37472ms)
- Current error rate: 11.46% (baseline: 11.46%)
- Request count (5min): 2382
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.46% (SLO: 2.00%)

Posted Jun 09, 2026 - 11:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 63597ms (baseline: 63597ms)
- Current error rate: 14.46% (baseline: 14.46%)
- Request count (5min): 1535
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.46% (SLO: 2.00%)

Posted Jun 09, 2026 - 11:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 28828ms (baseline: 28828ms)
- Current error rate: 12.56% (baseline: 12.56%)
- Request count (5min): 2039
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.56% (SLO: 2.00%)

Posted Jun 09, 2026 - 11:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 50765ms (baseline: 50765ms)
- Current error rate: 9.01% (baseline: 9.01%)
- Request count (5min): 1775
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.01% (SLO: 2.00%)

Posted Jun 09, 2026 - 11:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).