Service outage: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Mar 17, 2026 - 13:05 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 279034ms (baseline: 279034ms)
- Current error rate: 0.39% (baseline: 0.39%)
- Request count (5min): 257
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=279034ms (threshold: 120000ms)

Posted Mar 17, 2026 - 13:00 UTC

This incident affected: Embedding Models (Rest Embeddings).