Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 06, 2026 - 18:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 26405ms (baseline: 26405ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 371
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=26405ms (threshold: 20000ms)

Posted Apr 06, 2026 - 18:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 28793ms (baseline: 28793ms)
- Current error rate: 0.29% (baseline: 0.29%)
- Request count (5min): 342
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28793ms (threshold: 20000ms)

Posted Apr 06, 2026 - 18:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 27178ms (baseline: 27178ms)
- Current error rate: 0.14% (baseline: 0.14%)
- Request count (5min): 732
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27178ms (threshold: 20000ms)

Posted Apr 06, 2026 - 17:55 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 28864ms (baseline: 28864ms)
- Current error rate: 0.24% (baseline: 0.24%)
- Request count (5min): 413
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28864ms (threshold: 20000ms)

Posted Apr 06, 2026 - 17:50 UTC

This incident affected: Embedding Models (jina-clip-v2).