Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 15:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3548ms (baseline: 3548ms)
- Current error rate: 45.45% (baseline: 45.45%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.5% (threshold: 40%)

Posted Jul 26, 2026 - 15:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2864ms (baseline: 2864ms)
- Current error rate: 51.01% (baseline: 51.01%)
- Request count (5min): 149
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.0% (threshold: 40%)

Posted Jul 26, 2026 - 15:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2363ms (baseline: 2363ms)
- Current error rate: 53.04% (baseline: 53.04%)
- Request count (5min): 115
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.0% (threshold: 40%)

Posted Jul 26, 2026 - 15:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4136ms (baseline: 4136ms)
- Current error rate: 52.27% (baseline: 52.27%)
- Request count (5min): 132
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

Posted Jul 26, 2026 - 15:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3208ms (baseline: 3208ms)
- Current error rate: 54.35% (baseline: 54.35%)
- Request count (5min): 138
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.3% (threshold: 40%)

Posted Jul 26, 2026 - 15:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).