Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 27, 2026 - 20:08 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 98043ms (baseline: 98043ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 993
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=98043ms (SLO: 40000ms)

Posted Jan 26, 2026 - 20:50 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 85995ms (baseline: 85995ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1140
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=85995ms (SLO: 40000ms)

Posted Jan 26, 2026 - 20:45 UTC

This incident affected: Embedding Models (jina-embeddings-v4).