Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 24, 2026 - 16:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3448ms (baseline: 3448ms)
- Current error rate: 48.15% (baseline: 48.15%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.1% (threshold: 40%)

Posted Jul 24, 2026 - 16:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4287ms (baseline: 4287ms)
- Current error rate: 46.04% (baseline: 46.04%)
- Request count (5min): 139
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.0% (threshold: 40%)

Posted Jul 24, 2026 - 16:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2782ms (baseline: 2782ms)
- Current error rate: 51.69% (baseline: 51.69%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)

Posted Jul 24, 2026 - 16:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4300ms (baseline: 4300ms)
- Current error rate: 56.45% (baseline: 56.45%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.5% (threshold: 40%)

Posted Jul 24, 2026 - 16:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2595ms (baseline: 2595ms)
- Current error rate: 58.33% (baseline: 58.33%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: High error rate: 58.3% (threshold: 40%)

Posted Jul 24, 2026 - 16:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).