Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 14, 2026 - 14:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 50614ms (baseline: 50614ms)
- Current error rate: 14.44% (baseline: 14.44%)
- Request count (5min): 3145
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.44% (SLO: 2.00%)

Posted May 14, 2026 - 14:10 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 40024ms (baseline: 40024ms)
- Current error rate: 14.11% (baseline: 14.11%)
- Request count (5min): 2332
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.11% (SLO: 2.00%)

Posted May 14, 2026 - 14:05 UTC

This incident affected: Embedding Models (jina-embeddings-v4).