Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 08, 2026 - 19:35 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 85019ms (baseline: 85019ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 101
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=85019ms (threshold: 80000ms)

Posted May 08, 2026 - 19:30 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 81647ms (baseline: 81647ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 105
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=81647ms (threshold: 80000ms)

Posted May 08, 2026 - 19:26 UTC

This incident affected: Embedding Models (Rest Embeddings).