Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 18, 2026 - 14:55 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 16523ms (baseline: 16523ms)
- Current error rate: 0.07% (baseline: 0.07%)
- Request count (5min): 5929
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=16523ms (SLO: 6000ms)

Posted Aug 18, 2026 - 14:50 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).