Degraded performance: jina-reranker-v3

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 28, 2026 - 02:30 UTC

Update

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 56221ms (baseline: 56221ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 452
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=56221ms (SLO: 20000ms)

Posted Jan 28, 2026 - 02:25 UTC

Update

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 42901ms (baseline: 42901ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 501
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=42901ms (SLO: 20000ms)

Posted Jan 28, 2026 - 02:20 UTC

Update

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 54308ms (baseline: 54308ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 568
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=54308ms (SLO: 20000ms)

Posted Jan 28, 2026 - 02:15 UTC

Update

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 42273ms (baseline: 42273ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 582
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=42273ms (SLO: 20000ms)

Posted Jan 28, 2026 - 02:10 UTC

Investigating

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 47159ms (baseline: 47159ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 527
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=47159ms (SLO: 20000ms)

Posted Jan 28, 2026 - 02:05 UTC

This incident affected: Reranker Models (jina-reranker-v3).