Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 31, 2026 - 08:50 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 15151ms (baseline: 15151ms)
- Current error rate: 0.06% (baseline: 0.06%)
- Request count (5min): 3588
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=15151ms (SLO: 6000ms)

Posted Jul 31, 2026 - 08:45 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).