Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 08, 2026 - 01:01 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22326ms (baseline: 22326ms)
- Current error rate: 8.68% (baseline: 8.68%)
- Request count (5min): 60530
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.68% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22824ms (baseline: 22824ms)
- Current error rate: 9.56% (baseline: 9.56%)
- Request count (5min): 54907
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.56% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23388ms (baseline: 23388ms)
- Current error rate: 8.79% (baseline: 8.79%)
- Request count (5min): 57628
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.79% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22264ms (baseline: 22264ms)
- Current error rate: 10.42% (baseline: 10.42%)
- Request count (5min): 47159
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.42% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 28157ms (baseline: 28157ms)
- Current error rate: 10.16% (baseline: 10.16%)
- Request count (5min): 55133
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.16% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25218ms (baseline: 25218ms)
- Current error rate: 9.48% (baseline: 9.48%)
- Request count (5min): 58278
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.48% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23092ms (baseline: 23092ms)
- Current error rate: 13.74% (baseline: 13.74%)
- Request count (5min): 48634
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 13.74% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:25 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24354ms (baseline: 24354ms)
- Current error rate: 11.21% (baseline: 11.21%)
- Request count (5min): 44702
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.21% (SLO: 10.00%)

Posted Apr 08, 2026 - 00:20 UTC

This incident affected: Reader (r.jina.ai).