Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 21, 2026 - 09:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 10045ms (baseline: 10045ms)
- Current error rate: 40.17% (baseline: 40.17%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 40.2% (threshold: 40%)

Posted Apr 21, 2026 - 09:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).