Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 10:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 394ms (baseline: 394ms)
- Current error rate: 51.89% (baseline: 51.89%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)

Posted Jul 25, 2026 - 10:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 392ms (baseline: 392ms)
- Current error rate: 53.59% (baseline: 53.59%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.6% (threshold: 40%)

Posted Jul 25, 2026 - 10:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3768ms (baseline: 3768ms)
- Current error rate: 47.66% (baseline: 47.66%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.7% (threshold: 40%)

Posted Jul 25, 2026 - 09:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3103ms (baseline: 3103ms)
- Current error rate: 47.32% (baseline: 47.32%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.3% (threshold: 40%)

Posted Jul 25, 2026 - 09:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2516ms (baseline: 2516ms)
- Current error rate: 56.04% (baseline: 56.04%)
- Request count (5min): 182
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.0% (threshold: 40%)

Posted Jul 25, 2026 - 09:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 373ms (baseline: 373ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 25, 2026 - 09:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 713ms (baseline: 713ms)
- Current error rate: 53.97% (baseline: 53.97%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.0% (threshold: 40%)

Posted Jul 25, 2026 - 09:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 668ms (baseline: 668ms)
- Current error rate: 57.60% (baseline: 57.60%)
- Request count (5min): 125
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.6% (threshold: 40%)

Posted Jul 25, 2026 - 09:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 583ms (baseline: 583ms)
- Current error rate: 48.76% (baseline: 48.76%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.8% (threshold: 40%)

Posted Jul 25, 2026 - 09:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 387ms (baseline: 387ms)
- Current error rate: 54.73% (baseline: 54.73%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)

Posted Jul 25, 2026 - 09:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 433ms (baseline: 433ms)
- Current error rate: 51.92% (baseline: 51.92%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)

Posted Jul 25, 2026 - 09:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 429ms (baseline: 429ms)
- Current error rate: 60.91% (baseline: 60.91%)
- Request count (5min): 197
- Region: us-central1

Status: Major Outage
Reason: High error rate: 60.9% (threshold: 40%)

Posted Jul 25, 2026 - 09:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).