Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Sep 17, 2026 - 17:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11549ms (baseline: 11549ms)
- Current error rate: 0.10% (baseline: 0.10%)
- Request count (5min): 978
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11549ms (SLO: 5000ms)

Posted Sep 17, 2026 - 17:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12271ms (baseline: 12271ms)
- Current error rate: 0.10% (baseline: 0.10%)
- Request count (5min): 973
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12271ms (SLO: 5000ms)

Posted Sep 17, 2026 - 17:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11753ms (baseline: 11753ms)
- Current error rate: 0.12% (baseline: 0.12%)
- Request count (5min): 818
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11753ms (SLO: 5000ms)

Posted Sep 17, 2026 - 17:30 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11729ms (baseline: 11729ms)
- Current error rate: 0.29% (baseline: 0.29%)
- Request count (5min): 695
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11729ms (SLO: 5000ms)

Posted Sep 17, 2026 - 17:25 UTC

This incident affected: Embedding Models (jina-clip-v2).