Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 21, 2026 - 21:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23331ms (baseline: 23331ms)
- Current error rate: 9.87% (baseline: 9.87%)
- Request count (5min): 18526
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.87% (SLO: 10.00%)

Posted Feb 21, 2026 - 21:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22040ms (baseline: 22040ms)
- Current error rate: 9.26% (baseline: 9.26%)
- Request count (5min): 20667
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.26% (SLO: 10.00%)

Posted Feb 21, 2026 - 21:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25561ms (baseline: 25561ms)
- Current error rate: 9.99% (baseline: 9.99%)
- Request count (5min): 21463
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.99% (SLO: 10.00%)

Posted Feb 21, 2026 - 21:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20174ms (baseline: 20174ms)
- Current error rate: 11.02% (baseline: 11.02%)
- Request count (5min): 20136
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.02% (SLO: 10.00%)

Posted Feb 21, 2026 - 21:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23545ms (baseline: 23545ms)
- Current error rate: 11.85% (baseline: 11.85%)
- Request count (5min): 19875
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.85% (SLO: 10.00%)

Posted Feb 21, 2026 - 21:20 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17748ms (baseline: 17748ms)
- Current error rate: 9.19% (baseline: 9.19%)
- Request count (5min): 25702
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.19% (SLO: 10.00%)

Posted Feb 21, 2026 - 21:15 UTC

This incident affected: Reader (r.jina.ai).