Service outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 09, 2026 - 04:35 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 159951ms (baseline: 159951ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=159951ms (threshold: 120000ms)

Posted May 09, 2026 - 04:31 UTC

This incident affected: Embedding Models (Rest Embeddings).