Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 13, 2026 - 20:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 108353ms (baseline: 108353ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1461
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=108353ms (SLO: 40000ms)

Posted Apr 13, 2026 - 20:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 130556ms (baseline: 130556ms)
- Current error rate: 0.08% (baseline: 0.08%)
- Request count (5min): 3927
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=130556ms (SLO: 40000ms)

Posted Apr 13, 2026 - 20:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 122614ms (baseline: 122614ms)
- Current error rate: 1.16% (baseline: 1.16%)
- Request count (5min): 603
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=122614ms (SLO: 40000ms)

Posted Apr 13, 2026 - 20:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 95568ms (baseline: 95568ms)
- Current error rate: 0.13% (baseline: 0.13%)
- Request count (5min): 2343
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=95568ms (SLO: 40000ms)

Posted Apr 13, 2026 - 20:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 83160ms (baseline: 83160ms)
- Current error rate: 0.31% (baseline: 0.31%)
- Request count (5min): 2257
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=83160ms (SLO: 40000ms)

Posted Apr 13, 2026 - 20:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 91348ms (baseline: 91348ms)
- Current error rate: 0.05% (baseline: 0.05%)
- Request count (5min): 2178
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=91348ms (SLO: 40000ms)

Posted Apr 13, 2026 - 20:25 UTC

This incident affected: Embedding Models (jina-embeddings-v4).