Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 21, 2026 - 11:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21636ms (baseline: 21636ms)
- Current error rate: 10.31% (baseline: 10.31%)
- Request count (5min): 22657
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.31% (SLO: 10.00%)

Posted Feb 21, 2026 - 11:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 30949ms (baseline: 30949ms)
- Current error rate: 10.31% (baseline: 10.31%)
- Request count (5min): 22417
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.31% (SLO: 10.00%)

Posted Feb 21, 2026 - 11:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20471ms (baseline: 20471ms)
- Current error rate: 8.39% (baseline: 8.39%)
- Request count (5min): 20264
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.39% (SLO: 10.00%)

Posted Feb 21, 2026 - 10:55 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24241ms (baseline: 24241ms)
- Current error rate: 8.89% (baseline: 8.89%)
- Request count (5min): 25243
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.89% (SLO: 10.00%)

Posted Feb 21, 2026 - 10:50 UTC

This incident affected: Reader (r.jina.ai).