Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 23, 2026 - 18:55 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1230ms (baseline: 1230ms)
- Current error rate: 49.52% (baseline: 49.52%)
- Request count (5min): 105
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)

Posted Jul 23, 2026 - 18:50 UTC

This incident affected: Reranker Models (jina-reranker-m0).