Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 18:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 114648ms (baseline: 114648ms)
- Current error rate: 2.48% (baseline: 2.48%)
- Request count (5min): 1010
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=114648ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 130530ms (baseline: 130530ms)
- Current error rate: 0.47% (baseline: 0.47%)
- Request count (5min): 430
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=130530ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 159878ms (baseline: 159878ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 396
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=159878ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 95410ms (baseline: 95410ms)
- Current error rate: 0.26% (baseline: 0.26%)
- Request count (5min): 378
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=95410ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).