Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Mar 02, 2026 - 15:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 200455ms (baseline: 200455ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=200455ms (threshold: 90000ms)

Posted Mar 02, 2026 - 15:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 213935ms (baseline: 213935ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=213935ms (threshold: 90000ms)

Posted Mar 02, 2026 - 15:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 200618ms (baseline: 200618ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=200618ms (threshold: 90000ms)

Posted Mar 02, 2026 - 15:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).