Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 18, 2026 - 13:30 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 28712ms (baseline: 28712ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3831
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28712ms (threshold: 24000ms)

Posted Aug 18, 2026 - 13:25 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 26157ms (baseline: 26157ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3931
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=26157ms (threshold: 24000ms)

Posted Aug 18, 2026 - 13:20 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 30240ms (baseline: 30240ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4644
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=30240ms (threshold: 24000ms)

Posted Aug 18, 2026 - 13:15 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 25026ms (baseline: 25026ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4359
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=25026ms (threshold: 24000ms)

Posted Aug 18, 2026 - 13:10 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 30333ms (baseline: 30333ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3607
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=30333ms (threshold: 24000ms)

Posted Aug 18, 2026 - 13:05 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 24765ms (baseline: 24765ms)
- Current error rate: 0.68% (baseline: 0.68%)
- Request count (5min): 4271
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=24765ms (threshold: 24000ms)

Posted Aug 18, 2026 - 13:00 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 30603ms (baseline: 30603ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4126
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=30603ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:55 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 24621ms (baseline: 24621ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4603
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=24621ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:50 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 30709ms (baseline: 30709ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4845
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=30709ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:45 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).