Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 01:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 342ms (baseline: 342ms)
- Current error rate: 54.39% (baseline: 54.39%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.4% (threshold: 40%)

Posted Jul 25, 2026 - 01:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3110ms (baseline: 3110ms)
- Current error rate: 52.89% (baseline: 52.89%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.9% (threshold: 40%)

Posted Jul 25, 2026 - 01:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).