Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 21, 2026 - 04:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 16349ms (baseline: 16349ms)
- Current error rate: 8.83% (baseline: 8.83%)
- Request count (5min): 26009
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.83% (SLO: 10.00%)

Posted Feb 21, 2026 - 04:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17261ms (baseline: 17261ms)
- Current error rate: 9.75% (baseline: 9.75%)
- Request count (5min): 22864
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.75% (SLO: 10.00%)

Posted Feb 21, 2026 - 04:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17184ms (baseline: 17184ms)
- Current error rate: 10.52% (baseline: 10.52%)
- Request count (5min): 23328
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.52% (SLO: 10.00%)

Posted Feb 21, 2026 - 03:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20601ms (baseline: 20601ms)
- Current error rate: 9.80% (baseline: 9.80%)
- Request count (5min): 27390
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.80% (SLO: 10.00%)

Posted Feb 21, 2026 - 03:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19695ms (baseline: 19695ms)
- Current error rate: 9.84% (baseline: 9.84%)
- Request count (5min): 25985
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.84% (SLO: 10.00%)

Posted Feb 21, 2026 - 03:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17955ms (baseline: 17955ms)
- Current error rate: 8.55% (baseline: 8.55%)
- Request count (5min): 27140
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.55% (SLO: 10.00%)

Posted Feb 21, 2026 - 03:40 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22867ms (baseline: 22867ms)
- Current error rate: 8.94% (baseline: 8.94%)
- Request count (5min): 22793
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.94% (SLO: 10.00%)

Posted Feb 21, 2026 - 03:35 UTC

This incident affected: Reader (r.jina.ai).