Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jan 30, 2026 - 22:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 142299ms (baseline: 142299ms)
- Current error rate: 3.83% (baseline: 3.83%)
- Request count (5min): 731
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=142299ms (SLO: 40000ms)

Posted Jan 30, 2026 - 22:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 90082ms (baseline: 90082ms)
- Current error rate: 3.84% (baseline: 3.84%)
- Request count (5min): 730
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=90082ms (SLO: 40000ms)

Posted Jan 30, 2026 - 22:40 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 143612ms (baseline: 143612ms)
- Current error rate: 0.94% (baseline: 0.94%)
- Request count (5min): 530
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=143612ms (SLO: 40000ms)

Posted Jan 30, 2026 - 22:35 UTC

This incident affected: Embedding Models (jina-embeddings-v4).