Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 13, 2026 - 22:25 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 1515ms (baseline: 1515ms)
- Current error rate: 8.24% (baseline: 8.24%)
- Request count (5min): 5390
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.24% (SLO: 2.00%)

Posted Jul 13, 2026 - 22:20 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).