Partial outage: jina-reranker-v3

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 14, 2026 - 23:05 UTC

Investigating

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 27103ms (baseline: 27103ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 611
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27103ms (threshold: 18000ms)

Posted Jan 14, 2026 - 23:00 UTC

This incident affected: Reranker Models (jina-reranker-v3).