Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 08:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2807ms (baseline: 2807ms)
- Current error rate: 53.33% (baseline: 53.33%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.3% (threshold: 40%)

Posted Jul 25, 2026 - 08:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 749ms (baseline: 749ms)
- Current error rate: 54.01% (baseline: 54.01%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.0% (threshold: 40%)

Posted Jul 25, 2026 - 08:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 471ms (baseline: 471ms)
- Current error rate: 55.73% (baseline: 55.73%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.7% (threshold: 40%)

Posted Jul 25, 2026 - 08:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 402ms (baseline: 402ms)
- Current error rate: 48.94% (baseline: 48.94%)
- Request count (5min): 141
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.9% (threshold: 40%)

Posted Jul 25, 2026 - 08:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).