Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 11:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3122ms (baseline: 3122ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 29, 2026 - 11:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 10390ms (baseline: 10390ms)
- Current error rate: 49.69% (baseline: 49.69%)
- Request count (5min): 159
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.7% (threshold: 40%)

Posted Jul 29, 2026 - 11:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5714ms (baseline: 5714ms)
- Current error rate: 55.45% (baseline: 55.45%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.5% (threshold: 40%)

Posted Jul 29, 2026 - 11:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 788ms (baseline: 788ms)
- Current error rate: 47.62% (baseline: 47.62%)
- Request count (5min): 105
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.6% (threshold: 40%)

Posted Jul 29, 2026 - 11:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).