Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 01:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 568ms (baseline: 568ms)
- Current error rate: 46.79% (baseline: 46.79%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.8% (threshold: 40%)

Posted Jul 25, 2026 - 01:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 519ms (baseline: 519ms)
- Current error rate: 48.57% (baseline: 48.57%)
- Request count (5min): 105
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.6% (threshold: 40%)

Posted Jul 25, 2026 - 01:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2360ms (baseline: 2360ms)
- Current error rate: 61.11% (baseline: 61.11%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.1% (threshold: 40%)

Posted Jul 25, 2026 - 01:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2651ms (baseline: 2651ms)
- Current error rate: 46.73% (baseline: 46.73%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.7% (threshold: 40%)

Posted Jul 25, 2026 - 01:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).