Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 11, 2026 - 01:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22221ms (baseline: 22221ms)
- Current error rate: 10.59% (baseline: 10.59%)
- Request count (5min): 614
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.59% (SLO: 10.00%)

Posted Apr 11, 2026 - 01:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 19143ms (baseline: 19143ms)
- Current error rate: 12.82% (baseline: 12.82%)
- Request count (5min): 671
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 12.82% (SLO: 10.00%)

Posted Apr 11, 2026 - 01:10 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22168ms (baseline: 22168ms)
- Current error rate: 9.00% (baseline: 9.00%)
- Request count (5min): 856
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.00% (SLO: 10.00%)

Posted Apr 11, 2026 - 01:05 UTC

This incident affected: Reader (s.jina.ai).