Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 04:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 308ms (baseline: 308ms)
- Current error rate: 63.78% (baseline: 63.78%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 63.8% (threshold: 40%)

Posted Jul 26, 2026 - 04:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 388ms (baseline: 388ms)
- Current error rate: 47.50% (baseline: 47.50%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)

Posted Jul 26, 2026 - 03:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 333ms (baseline: 333ms)
- Current error rate: 40.19% (baseline: 40.19%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 40.2% (threshold: 40%)

Posted Jul 26, 2026 - 03:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2507ms (baseline: 2507ms)
- Current error rate: 51.49% (baseline: 51.49%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.5% (threshold: 40%)

Posted Jul 26, 2026 - 03:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).