Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 07, 2026 - 12:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 77688ms (baseline: 77688ms)
- Current error rate: 8.40% (baseline: 8.40%)
- Request count (5min): 1143
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.40% (SLO: 2.00%)

Posted Jul 07, 2026 - 12:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 105291ms (baseline: 105291ms)
- Current error rate: 11.26% (baseline: 11.26%)
- Request count (5min): 1163
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.26% (SLO: 2.00%)

Posted Jul 07, 2026 - 12:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 101598ms (baseline: 101598ms)
- Current error rate: 6.55% (baseline: 6.55%)
- Request count (5min): 993
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=101598ms (SLO: 40000ms)

Posted Jul 07, 2026 - 12:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 79084ms (baseline: 79084ms)
- Current error rate: 9.29% (baseline: 9.29%)
- Request count (5min): 1098
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.29% (SLO: 2.00%)

Posted Jul 07, 2026 - 12:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 72934ms (baseline: 72934ms)
- Current error rate: 9.48% (baseline: 9.48%)
- Request count (5min): 675
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.48% (SLO: 2.00%)

Posted Jul 07, 2026 - 12:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 82098ms (baseline: 82098ms)
- Current error rate: 14.90% (baseline: 14.90%)
- Request count (5min): 745
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.90% (SLO: 2.00%)

Posted Jul 07, 2026 - 12:25 UTC

This incident affected: Embedding Models (jina-embeddings-v4).