Service outage: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 10, 2026 - 22:01 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21834ms (baseline: 21834ms)
- Current error rate: 59.77% (baseline: 59.77%)
- Request count (5min): 706
- Region: us-east1

Status: Major Outage
Reason: High error rate: 59.8% (threshold: 40%)

Posted Apr 10, 2026 - 21:55 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21169ms (baseline: 21169ms)
- Current error rate: 71.44% (baseline: 71.44%)
- Request count (5min): 872
- Region: us-east1

Status: Major Outage
Reason: High error rate: 71.4% (threshold: 40%)

Posted Apr 10, 2026 - 21:50 UTC

This incident affected: Reader (s.jina.ai).