Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 07:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2547ms (baseline: 2547ms)
- Current error rate: 42.74% (baseline: 42.74%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 42.7% (threshold: 40%)

Posted Jul 26, 2026 - 07:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 337ms (baseline: 337ms)
- Current error rate: 54.67% (baseline: 54.67%)
- Request count (5min): 150
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)

Posted Jul 26, 2026 - 07:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 440ms (baseline: 440ms)
- Current error rate: 51.56% (baseline: 51.56%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.6% (threshold: 40%)

Posted Jul 26, 2026 - 06:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 367ms (baseline: 367ms)
- Current error rate: 47.93% (baseline: 47.93%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.9% (threshold: 40%)

Posted Jul 26, 2026 - 06:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 373ms (baseline: 373ms)
- Current error rate: 49.51% (baseline: 49.51%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)

Posted Jul 26, 2026 - 06:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).