Service outage: jina-reranker-v3

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 16, 2026 - 01:17 UTC

Investigating

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 30875ms (baseline: 30875ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 741
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=30875ms (threshold: 30000ms)

Posted Jan 15, 2026 - 14:20 UTC

This incident affected: Reranker Models (jina-reranker-v3).