Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 19:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3716ms (baseline: 3716ms)
- Current error rate: 49.02% (baseline: 49.02%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.0% (threshold: 40%)

Posted Jul 25, 2026 - 19:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1181ms (baseline: 1181ms)
- Current error rate: 52.78% (baseline: 52.78%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.8% (threshold: 40%)

Posted Jul 25, 2026 - 19:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).