Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 08, 2026 - 15:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 43116ms (baseline: 43116ms)
- Current error rate: 12.87% (baseline: 12.87%)
- Request count (5min): 505
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.87% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36467ms (baseline: 36467ms)
- Current error rate: 10.46% (baseline: 10.46%)
- Request count (5min): 583
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.46% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 32212ms (baseline: 32212ms)
- Current error rate: 13.58% (baseline: 13.58%)
- Request count (5min): 626
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.58% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:05 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 25957ms (baseline: 25666ms)
- Current error rate: 12.19% (baseline: 11.17%)
- Request count (5min): 648
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.19% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:01 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 35505ms (baseline: 35505ms)
- Current error rate: 9.53% (baseline: 9.53%)
- Request count (5min): 514
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.53% (SLO: 10.00%)

Posted Apr 08, 2026 - 14:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 27525ms (baseline: 27525ms)
- Current error rate: 10.43% (baseline: 10.43%)
- Request count (5min): 585
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.43% (SLO: 10.00%)

Posted Apr 08, 2026 - 14:50 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 25867ms (baseline: 25867ms)
- Current error rate: 8.30% (baseline: 8.30%)
- Request count (5min): 554
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.30% (SLO: 10.00%)

Posted Apr 08, 2026 - 14:45 UTC

This incident affected: Reader (s.jina.ai).