Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 12, 2026 - 20:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25578ms (baseline: 25578ms)
- Current error rate: 11.47% (baseline: 11.47%)
- Request count (5min): 59066
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.47% (SLO: 10.00%)

Posted Apr 12, 2026 - 20:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21551ms (baseline: 21551ms)
- Current error rate: 10.46% (baseline: 10.46%)
- Request count (5min): 61936
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.46% (SLO: 10.00%)

Posted Apr 12, 2026 - 20:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25096ms (baseline: 25096ms)
- Current error rate: 12.01% (baseline: 12.01%)
- Request count (5min): 49610
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.01% (SLO: 10.00%)

Posted Apr 12, 2026 - 20:20 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 33880ms (baseline: 33880ms)
- Current error rate: 9.88% (baseline: 9.88%)
- Request count (5min): 52678
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.88% (SLO: 10.00%)

Posted Apr 12, 2026 - 20:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26570ms (baseline: 26570ms)
- Current error rate: 10.56% (baseline: 10.56%)
- Request count (5min): 52838
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.56% (SLO: 10.00%)

Posted Apr 12, 2026 - 20:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26038ms (baseline: 26038ms)
- Current error rate: 8.70% (baseline: 8.70%)
- Request count (5min): 60243
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.70% (SLO: 10.00%)

Posted Apr 12, 2026 - 20:05 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26785ms (baseline: 26785ms)
- Current error rate: 8.97% (baseline: 8.97%)
- Request count (5min): 48724
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.97% (SLO: 10.00%)

Posted Apr 12, 2026 - 20:00 UTC

This incident affected: Reader (r.jina.ai).