Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 12, 2026 - 02:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 33153ms (baseline: 33153ms)
- Current error rate: 8.03% (baseline: 8.03%)
- Request count (5min): 51372
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.03% (SLO: 10.00%)

Posted Apr 12, 2026 - 02:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25385ms (baseline: 25385ms)
- Current error rate: 8.36% (baseline: 8.36%)
- Request count (5min): 45617
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.36% (SLO: 10.00%)

Posted Apr 12, 2026 - 02:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 30174ms (baseline: 30174ms)
- Current error rate: 9.59% (baseline: 9.59%)
- Request count (5min): 37452
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.59% (SLO: 10.00%)

Posted Apr 12, 2026 - 02:00 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26320ms (baseline: 26320ms)
- Current error rate: 9.62% (baseline: 9.62%)
- Request count (5min): 39117
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.62% (SLO: 10.00%)

Posted Apr 12, 2026 - 01:55 UTC

This incident affected: Reader (r.jina.ai).