Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Oct 21, 2026 - 06:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 47887ms (baseline: 47887ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 147
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=47887ms (SLO: 20000ms)

Posted Oct 21, 2026 - 06:35 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 43094ms (baseline: 43094ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 174
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=43094ms (SLO: 20000ms)

Posted Oct 21, 2026 - 06:30 UTC

This incident affected: Embedding Models (Rest Embeddings).