Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 28, 2026 - 10:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 151276ms (baseline: 151276ms)
- Current error rate: 0.74% (baseline: 0.74%)
- Request count (5min): 2965
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=151276ms (SLO: 40000ms)

Posted Jan 28, 2026 - 10:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 102492ms (baseline: 102492ms)
- Current error rate: 8.22% (baseline: 8.22%)
- Request count (5min): 1788
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.22% (SLO: 2.00%)

Posted Jan 28, 2026 - 10:25 UTC

This incident affected: Embedding Models (jina-embeddings-v4).