Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 24, 2026 - 23:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22890ms (baseline: 22890ms)
- Current error rate: 8.46% (baseline: 8.46%)
- Request count (5min): 21866
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.46% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22769ms (baseline: 22769ms)
- Current error rate: 9.23% (baseline: 9.23%)
- Request count (5min): 21867
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.23% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22913ms (baseline: 22913ms)
- Current error rate: 8.48% (baseline: 8.48%)
- Request count (5min): 19262
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.48% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18544ms (baseline: 18544ms)
- Current error rate: 10.70% (baseline: 10.70%)
- Request count (5min): 19081
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.70% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19303ms (baseline: 19303ms)
- Current error rate: 9.28% (baseline: 9.28%)
- Request count (5min): 22609
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.28% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22839ms (baseline: 22839ms)
- Current error rate: 9.11% (baseline: 9.11%)
- Request count (5min): 20035
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.11% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19346ms (baseline: 19346ms)
- Current error rate: 9.03% (baseline: 9.03%)
- Request count (5min): 21344
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.03% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19864ms (baseline: 19864ms)
- Current error rate: 10.07% (baseline: 10.07%)
- Request count (5min): 21403
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.07% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:20 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17697ms (baseline: 17697ms)
- Current error rate: 8.60% (baseline: 8.60%)
- Request count (5min): 23070
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.60% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17750ms (baseline: 17750ms)
- Current error rate: 8.68% (baseline: 8.68%)
- Request count (5min): 16752
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.68% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:10 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17513ms (baseline: 17513ms)
- Current error rate: 9.73% (baseline: 9.73%)
- Request count (5min): 19121
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.73% (SLO: 10.00%)

Posted Feb 24, 2026 - 22:05 UTC

This incident affected: Reader (r.jina.ai).