Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 15:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 610ms (baseline: 610ms)
- Current error rate: 52.94% (baseline: 52.94%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.9% (threshold: 40%)

Posted Jul 25, 2026 - 15:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2811ms (baseline: 2811ms)
- Current error rate: 46.53% (baseline: 46.53%)
- Request count (5min): 144
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.5% (threshold: 40%)

Posted Jul 25, 2026 - 15:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3264ms (baseline: 3264ms)
- Current error rate: 46.02% (baseline: 46.02%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.0% (threshold: 40%)

Posted Jul 25, 2026 - 14:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3848ms (baseline: 3848ms)
- Current error rate: 46.08% (baseline: 46.08%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.1% (threshold: 40%)

Posted Jul 25, 2026 - 14:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4225ms (baseline: 4225ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 25, 2026 - 14:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).